PRODUCT TOUR

See HeyIntake in Action

From lead capture to client onboarding — one intelligent platform for service businesses. AI scoring, CRM, agreements, and document collection all in one place.

1
Step One

Create Your Intake Form

Build custom intake forms in minutes with our drag-and-drop builder. Collect exactly the information your business needs to qualify leads.

  • Customizable fields for any business type
  • Shareable link for your website or email
  • AI-optimized questions for better scoring
  • Mobile-responsive design

Form Builder

Customize your lead intake form

Form Link:heyintake.com/form/acme-consulting
Full Name *
Text Input
Email *
Email
Company Name *
Text Input
What problem are you trying to solve? *
Long Text
Budget Range
Dropdown
2
Step Two

AI Scores Every Submission

Every submission is automatically analyzed by AI to give you instant insights. Know immediately which leads deserve priority attention.

  • Lead score from 0-100 based on fit
  • Priority labels (High, Medium, Low)
  • Intelligent summary of key details
  • Recommended follow-up timing
92

Sarah Chen

Priority
Enterprise
AI Summary

High-intent lead with clear budget ($200K+) and urgent timeline. Decision maker at mid-size company with full authority. Seeking strategic consulting for digital transformation. Q1 start required.

Respond within 24 hours
High conversion probability
💰

$200K+

Budget

📅

Q1 Start

Timeline

👤

Decision Maker

Authority

🎯

95%

Fit Score

3
Step Three

Manage in Your Pipeline

Track every lead from first touch to closed deal. Built-in CRM features mean you don't need separate tools.

Unified Lead → Client Journey

New
Contacted
Qualified
Won

When Won, seamlessly start intake on the same record:

Lead:
Won
+
Intake:
Requested
Received
In Service
Add notes
Set reminders
Tag leads
Activity timeline

Pipeline

Manage your leads and track conversions

Search leads...
24

Total Leads

8

New

6

Contacted

7

Qualified

3

Won

92
Sarah Chen
New
High

Senior VP at TechCorp seeking strategic consulting. $200K+ budget approved.

78
Michael Rodriguez
Contacted
Medium

Founder of Series A startup looking for go-to-market strategy help.

85
Jennifer Park
Qualified
High

Director of Operations at Fortune 500 looking for process optimization.

4
Step Four

Reach Out with Templates

Email leads directly from HeyIntake using customizable templates. Include your booking links to streamline the scheduling process.

  • Pre-built email templates for common scenarios
  • Include your Calendly or booking link
  • Personalized with lead details automatically
  • Track email history per lead
Pro Tip

Add your Calendly or booking link in Settings to automatically include it in email templates.

Email Lead

Send a personalized follow-up to Sarah Chen

Templates Available

Initial Outreach

First contact with lead

Book a Call

Include your calendar link

To: sarah.chen@techcorp.com

Subject: Let's schedule a discovery call

Hi Sarah,

Thank you for your interest in our consulting services. Based on your digital transformation needs and Q1 timeline, I'd love to schedule a discovery call to discuss how we can help.

Looking forward to speaking with you!

Best regards,
John from Acme Consulting

5
Step Five

Monitor Performance

Get a bird's eye view of your lead intake with the dashboard. Track key metrics and never miss a follow-up.

  • Real-time lead tracking
  • Conversion rate analytics
  • Response time monitoring
  • Activity feed and reminders

Welcome back, Acme Consulting

Here's an overview of your CRM activity

Getting Started
4 of 5 complete
+12%

24

Total Leads

+5%

32%

Conversion Rate

-18%

2.4h

Avg. Response Time

Activity Timeline

Intake form submitted by Sarah Chen2 min ago
🎯Lead stage: Qualified → Won1 hour ago
✉️Intake email sent to sarah@example.com1 hour ago
New lead from intake form3 hours ago
6
Step Six

Get Agreements Acknowledged

Require clients to review and acknowledge your service agreement, terms, or contract before submitting their intake form.

  • Link to your existing agreement or contract
  • Clients must acknowledge before submitting
  • Track who viewed and signed
  • Timestamped acknowledgment for your records

Agreement Acknowledgment

Require clients to review your terms before submitting

Active

Service Agreement

Clients will see a link to review your agreement before submitting.

What clients see:

Please review our Service Agreement

I have reviewed and agree to the terms

Tracking: Agreement acknowledged status, timestamp, and link click tracking are saved per submission.

7
Step Seven

Collect Documents Easily

Request files from clients using your preferred cloud storage — Dropbox, Google Drive, or any file sharing service.

  • Works with any file sharing platform
  • Clients upload directly to your storage
  • Configure per form — optional or required
  • Instructions displayed clearly to clients

Document Collection

Request files via external upload links

Flexible

Supported upload methods:

📦

Dropbox File Request

Share a file request link

📁

Google Drive Folder

Share a folder for uploads

🔗

Custom Upload Link

Any file sharing service

What clients see:

Please upload required documents

Click below to upload your files securely.

Note: HeyIntake doesn't store uploaded files. Files are sent directly to your chosen storage provider.

8
Bonus: Client Onboarding

Onboard Clients After They Sign

Once a lead becomes a client, switch to post-booking mode. Collect project details, requirements, and preferences for a smooth kickoff.

  • Dedicated pipeline for client onboarding
  • AI intake clarity scoring for completeness
  • Request agreements and documents
  • Automated reminders for incomplete intakes
  • Separate from lead qualification workflow
Post-Booking Intake

For existing clients — collect project details after they've signed

Client Onboarding Pipeline

Intake Requested
Received
In Review
In Service
AI Intake Clarity Score

AI analyzes completeness and identifies missing info, risk flags, and suggested follow-up questions.

Request project details, timelines, and requirements
Agreement acknowledgment before submission
AI-powered intake clarity scoring
Automatic follow-up reminders for incomplete intakes
Email notifications when intake is submitted
9
Step Nine

Find Any Lead Instantly

Powerful global search across all your data — names, emails, form answers, AI summaries, notes, and custom fields. Find what you need in seconds.

  • Search across all submissions instantly
  • Includes AI summaries and form answers
  • Highlights matching text in results
  • Works with custom fields and notes

Global Search

Find any lead instantly across all data

digital transformation

3 results found

Sarah Chen
92

digital transformationAI Summary: ...seeking consulting...

TechCorp Inc
78

digital transformationForm answer: "We need help with "

Jennifer Park
85

digital transformationNotes: Discussed roadmap...

Searches across: Names, emails, form answers, AI summaries, notes, and custom fields

10
Step Ten

Measure What Matters

Track your conversion rates, pipeline health, and understand why leads don't convert. Make data-driven decisions to improve your business.

  • Real-time conversion and pipeline metrics
  • Track lost reasons to identify patterns
  • Average lead score trends over time
  • Intake completion rate monitoring
Lost Reason Tracking

When marking a lead as lost, record why. Over time, spot patterns and fix leaks in your funnel.

Analytics

Track performance and identify trends

Last 30 days

127

Total Leads

↑ +23%

34%

Conversion Rate

↑ +8%

72

Avg. Score

↑ +5

89%

Intake Complete

↑ +12%

Pipeline Breakdown

New (30%)
Contacted (25%)
Qualified (20%)
Won (15%)
Lost (10%)

Top Lost Reasons

Budget constraints
5
Chose competitor
3
Timeline mismatch
2
11
Step Eleven

Automate Repetitive Tasks

Set up workflows that run automatically when leads submit forms or change status. Save hours every week on manual follow-ups.

  • Trigger on form submission or status change
  • Auto-send emails using your templates
  • Automatically send intake forms to new clients
  • Update status based on lead score
  • Pre-built templates to get started fast

Automations

Set it and forget it workflows

Welcome New Leads
Active
Form SubmittedSend Welcome Email

Triggered 47 times this month

Request Intake on Won
Active
Status → WonSend Intake Form

Triggered 12 times this month

Qualify High Scorers
Active
Score ≥ 80Set Status: Qualified

Triggered 23 times this month

12
Integrations

Connect to 5,000+ Apps

Send your lead data anywhere with Zapier webhooks. Sync to your CRM, spreadsheets, Slack, or any tool in your stack.

  • Real-time webhooks on key events
  • New submission, status change, intake complete
  • Flat JSON payload for easy mapping
  • Test webhooks before going live
Zapier

Zapier Integration

Connect to 5,000+ apps

Webhook Events

submission.created

When a new lead submits a form

submission.status_changed

When lead status is updated

submission.intake_completed

When client completes intake

Popular Automations

Add leads to Google Sheets
Create Slack notifications
Sync to your CRM
Send SMS via Twilio

Complete Feature Set

Everything service businesses need for lead capture and client onboarding

AI Lead Scoring

Automatic 0-100 scoring based on submission content

Built-in CRM

Pipeline tracking, notes, tags, and status updates

Global Search

Find any lead instantly across all data

Analytics Dashboard

Track conversions, pipeline health, and trends

Structured Intake

Custom forms for any business type

Client Onboarding

Post-booking intake for project kickoff

Workflow Automations

Auto-send emails and update status on triggers

Zapier Webhooks

Connect to 5,000+ apps via webhooks

Agreement Signing

Require acknowledgment of terms and contracts

Document Collection

Request files via Dropbox, Drive, or any link

Lost Reason Tracking

Understand why leads don't convert

Email Templates

Customizable templates with variables

Smart Reminders

Automated follow-up reminders

Team Management

Role-based access for your team

CSV Export

Export all data including agreement status

White-label Option

Custom branding and colors

Ready to see it yourself?

Start your 7-day trial. No commitment required.

Includes up to 20 submissions. Cancel anytime.